Return Policy

Full Price Items: 

We want you to love you your purchase.  We offer exchange only within 14 days of purchase.  Items must be returned with receipt, unused, with the goods undamaged and in their original packaging.   

Unfortunately we do not offer a refund for change of mind purchases. 

Exchange's will be provided minus any applicable shipping costs.  Customers will be asked to pay for any additional shipping for exchanged items.  

For safety and legal reasons we also cannot accept returns on car seats.  If you need assistance in choosing the right carseat please contact us.  

Sale Items: 

Sale or promotional items are final sale and non refundable and not eligible for return. 

Faulty Items: 

For faulty items we are committed to meet all of our obligations under the Consumer Guarantees Act.   This means it is at our discretion to offer a repair, replace or refund.  

We appreciate your understanding.