Hatch VIP Nest

Welcome to our Hatch VIP Nest. Our loyalty programme that let’s you earn points to redeem rewards. By joining The Nest, you automatically become a Bronze member. For every $1[i] you spend instore or online you will receive 1 point. Once you reach 500 points you can use your points to redeem a $25 Hatch gift voucher. At 1000 points you move into our Silver Tier and at $2500 points you will move up to our Gold Tier where you will receive exclusive deals and receive free shipping[ii]. Happy shopping and we look forward to seeing you in our Silver and Gold Tiers shortly.

 

How does it work?

 

You can join the Hatch VIP Nest by creating an account with us either instore or online. Once your account is created, every time you make a purchase you will receive 1 point for every $1 spent on full priced items. Once you have enough points you can use these to redeem rewards and upgrade to our Silver and Gold Tiers. Once you reach a new tier, you remain in this Tier for the lifetime of your account.[iii]

 

From time to time, points can also be earned by invitation for other activities such as reviewing products, following Hatch Baby & Child social pages and referring friends. For more information sign into your account to see if any invitations are pending.

 

Bronze Tier

 

$0-$999

For every 500 points earnt, you can use these points to redeem a $25 Hatch gift card.[iv]

 

Silver Tier

 

$1,000 - $2499

Free gift on induction to the Silver Tier.

Use 50 points to unlock free shipping on purchases over $100

For every 500 points earnt, you can use these points to redeem a $25 Hatch gift card

  

Gold Tier

 

$2500 +

Receive exclusive vouchers to spend on all new season launches.

Free gift on induction to the Gold Tier

Use 50 points to unlock free shipping on purchases over $50

For every 500 points earnt, you can use these points to redeem a $25 Hatch gift card

 

 

Earning Hatch Points

 

From 10 November 2021 you can begin earning Hatch VIP Nest points. Points are automatically calculated instore or online on qualifying purchases, for every full priced item you buy, you will receive one point for every $1NZD you spend at Hatch Baby & Child, Any items over $750 will only qualify for a maximum of 750 points.

Points cannot be claimed for any purchases prior to 10 November 2021.

 

 

Redeeming Hatch VIP Nest Rewards

 

For every 500 points earnt, you will be able to redeem these points for a $25 Hatch gift voucher. This voucher is valid for 6 months from date of redemption. This voucher can only be used once on purchases over $25.

If you redeem your loyalty voucher and the purchase is less than the full voucher the balance is not redeemable on another purchase. No change or credit will be given. If you return the item you purchased with a voucher, only the value of returned item/s will be used for store credit.

 

$25 gift vouchers cannot be redeemed

  • For cash
  • On orders under $25
  • on the purchase from which the points were generated
  • on an order after it has been placed
  • as a set up for a lay-by payment in store (voucher may be used for final payment only)
  • in conjunction with any other offer or voucher.

 In the Silver and Gold Tiers you will also be able to use 50 points to redeem free shipping on your online orders over a minimum spend.

 

 

How do I Check my balance and Redeem Rewards

 

 Login to your online account then click on ‘check rewards’ button located at the bottom of the screen.

Alternatively you can ask any of our friendly staff members to check your balance for you instore.

If you have enough points to redeem rewards, you will be prompted online if you would like to redeem these.

 

 

Hatch VIP Nest Terms and Conditions

 

  1. Hatch VIP Nest rewards may be used online at hatch.co.nz or when purchasing instore.
  2. Hatch VIP Nest is operated and exclusive to Hatch Baby & Child.
  3. You must have a valid email address to be eligible member of the Hatch VIP Nest.
  4. If you return a product for a refund or store credit, we will deduct the number of points collected from your Nest account for that product.
  5. All reward gift vouchers are single use and cannot be stacked or used with another reward voucher.
  6. Discounted items are excluded from earning points.
  7. Hatch Baby & Child reserves the right to exclude some promotions/products from accumulating points. We reserve the right to substitute or remove products and services available for point's collection and redemption in store and online without notice.
  8. Items over $750 will only earn a maximum of 750 points per item. These items may include but are not limited to cots, strollers, car seats and nursery furniture.
  9. Points earned on items over $750 will not automatically be added to your account, instead these will be manually added to your account and may take up to 48 hours to appear on your account.
  10. Applicable shipping and handling charges apply to all products. Rewards vouchers are non-transferrable to other customer accounts.
  11. Points are calculated at $1 = 1 point for each retail item using Swedish rounding, not on total transaction spend. 
  12. Exclusions apply to purchases of gift cards, shipping, handling and gift wrapping.
  13. By applying for and using your Hatch VIP Nest account, you consent to the collection, storage, use and disclosure of your personal information by Hatch Baby & Child under all New Zealand relevant law. 
  14. The terms and conditions of Nest Rewards maybe varied from time to time and at the sole discretion of Hatch Baby & Child.
  15. Changes will be notified to all account holders by way of the active and valid email address associated with the account.
  16. We will not consider any benefits lost of gained as a result of these changes.
  17. We reserve the right to cancel your account at any time without the need to provide a reason for doing so.
  18. We will not provide any consideration for rewards earned but not redeemed at time of termination.
  19. Hatch Baby & Child may automatically generate emails and on occasion the points balance may be sent out of date or incorrect. Hatch Baby & Child are in no way obliged to honour a points balance indicated in automatically generated emails and reserve the right to deduct points.

 

[i] Points can only be earned for purchases of full-priced items.

[ii] Gold Tier Free shipping applies to orders over $50 and can be redeemed with 50 points.

[iii] Your account maybe deactivated after 12 months of no points earned.

[iv] Hatch Gift Cards valid for 6 months from date of redemption.